How do you find qualified furniture repair firms
anywhere in the country?
CALL THE
HOT LINE
1-800-332-2747
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What is the
National Repair Firm HOT LINE?
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 The
National Furniture Repair and
Restoration HOT LINE was created in 1988 to provide a valuable
service for the claims industry. Companies needed a way to quickly
locate reputable furniture repair firms nationwide to handle their claim
assignments. Before the National HOT LINE,
there was no convenient way to locate them or to be sure they were
qualified to handle the assignments.
The
HOT LINE solved these problems, and has
become a tremendous success. Not only is the HOT
LINE service convenient, it ensures that your customers will
receive the best quality and workmanship possible from professional
restoration companies nationwide.
We know how inconvenient it can be for you to help your customers when their couch has worn through in the one spot where they always sit, or when their cat shreds the back of their favorite big comfy chair. There are so many emotions involved. And repair isn't your specialty - sales is your specialty!
Furniture Hotline has the answer to this problem of yours.
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Our Authorized Restoration Centers are
the best in the business.
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All Authorized Restoration Centers are independently owned and operated.
Each repair firm is licenced, insured and has met stringent
qualifications to ensure they are experienced enough to handle all claim
assignments. In addition, most firms offer a wide variety of other
services such as complete refinishing, re-upholstering, installation,
cabinetry, custom assembly and much more. ALL of our Authorized
Restoration Centers offer "on-site" repair and respond
promptly.
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Our
HOT LINE referral
service is FREE
No hidden charges!
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Unlike most referral services that add on fees or percentages to the
repair bills, our referrals are free. You always deal DIRECTLY with the
restoration firm and pay only their bill. Simply call our toll-free
number and supply our operator with the zip code of the desired area you
need the repair. You will receive the name and number of an Authorized
Restoration Center in your area.
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QUALITY
CONTROL = CUSTOMER SATISFACTION |
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principal job is to ensure that our customers receive prompt, courteous,
professional service with the highest quality workmanship. We take the
worry and hassle out of claim handling, constantly monitoring and
updating our national restoration company network for complete quality
assurance. |
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service network is subject to numerous "spot checks" by
randomly contacting customers, evaluating criteria such as: |
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Did the repair firm contact the customer within 24
hours? |
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Did the firm present an appropriately professional
appearance? |
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Were they courteous on the phone and in person? |
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Did they keep their appointments? |
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Was the customer completely satisfied with the
quality of the workmanship? |
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If you have
a problem, we want to know!
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Customer
feedback is essential to our quality control efforts. The National
Repair and Restoration HOT LINE strives to
provide the highest level of service possible. Should you or any of your
associates ever have a problem with one of our referrals, PLEASE let us
know. We will do everything possible to make sure it does not happen
again.
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Who
calls the HOT LINE?
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Moving Companies |
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Insurance Companies |
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Furniture Manufacturers |
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Furniture Distributors |
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Insurance Adjusting Companies |
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Retailers |
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Major Corporations |
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Relocation Departments |
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Warranty Companies |
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Individual Home Owners |
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Contact Us!
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are constantly searching for ways to improve our services and we welcome
your comments and suggestions. |
Furniture
HOT LINE
Telephone: 1-800-332-2747
info@furniture-hotline.com
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Furniture -
HOT LINE Inc., all rights reserved.
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